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Custom OVS with prepopulated filter parameter from landing page
Provide a new F4 search help based on a custom object, once the F4 opens, the search parameters on top of the search results should be prepopulated based on the landing page’s field values.Demo: in...
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Create a Logical port in SOA Management for Consumer Proxy
(e.g taken is E2E Connectivity check) Go to SOA Management from your ERP system and search for the consumer proxy 'CO_CODERINT_CONNECTIVITY_CHECK'In case of CRM system the consumer proxy is...
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Sales Document (Quote / Order) Replication
Sales ProcessC4C supports Sales Quote/ Order replication between SAP ERP and SAP CRM systems.Sales Quote Process is Bi-directional depends upon the Code List mapping Sales Quote will be replicated as...
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Business (Marketing) Attribute
OverviewBusiness Attribute and Business Attribute Set replication are unidirectional from CRM to C4C.Business Attribute Assignment to a business partner is bidirectional.Please check the blog...
View ArticleSAP Hybris RTC User Guide
Hello, as we recently had some talks with customers where the question came up how to switch on and to use SAP RTC let me post here the current admin/user guide explaining this in detail (as PDF on...
View ArticleMoving Your C4C Solution From Test to Production - The Copying Process
Moving Your Solution From Test to Production - The Copying Process and Duplicate Work Required When the test solution profile is copied over, only certain configurations are copied to a new (fresh)...
View ArticleSURVEY A2A SERVICE : Manage_Survey_Response_In
SURVEY A2A SERVICEManage_Survey_Response_In 1 Business Context:This service provides a procedure to capture the answer/responses from third party system( a native external application) to the C4C...
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General Issues with Integration
Overview This blog gives you an overview and explains the frequently asked questions on the generic aspects of integration between SAP Hybris Cloud for Customer to SAP CRM, SAP ERP or any external...
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Automatic Code List Mapping
The following blog explains the frequently asked questions on the automatic code list mapping upload from an SAP on-premise system to SAP Hybris Cloud for Customer. The external system may be SAP ERP,...
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Activity Replication
Overview This blog gives you an overview and explains the frequently asked questions on the replication of activities between an SAP on-premise system and SAP Hybris Cloud for Customer. The external...
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Plan and Drive Targeted Activities for Consistent, Optimized Retail Execution
Last week, we provided an overview of our retail execution capabilities in C4C and how the entire process is centered around the visit, which the sales user performs at the customer site or any other...
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Document types for Activities in C4C -finetuning
The finetuning option ‘Maintain document types’ for activities is not visible in all cases. You have to set the following scoping options in ‘integration into Sales, Service, and Marketing processes’....
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Transform your visits to Win at the shelf with Retail Execution in SAP Hybris...
Originally coined by the CPG industry, retail execution processes help perform field activities in a structured manner. SAP Hybris Cloud for Customer introduced retail execution capabilities in August...
View ArticleFacing the issue while update the opportunity line item need to delete and...
HI , I am trying to Create and Update opportunity from External system .While creating the opportunity from External system it is happening successfully but while I am trying to update the opportunity...
View ArticleSAP Hybris Cloud for Customer Webinar Series
Dear Community,we'd like to draw your attention to the SAP Hybris Cloud for Customer Webinar series.July 28: SAP Hybris Cloud for Customer - Experience the different options of adaptation and...
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C4C - International address & ERP R/3 integration overview
C4C and R/3 allow to store international addresses for customers. This feature allows you to store addresses of customers in different scripts like Arabic or Simplified Chinese along with Latin Latin...
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Using Contact Center with SAP Hybris Cloud for Customer
What is SAP Contact Center ? SAP Contact Center links communications with the appropriate business context by networking with other SAP and non-SAP business solutions and collaboration tools. This...
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How to maintain Document Type and Status Schema in Fine-Tune and it's...
Please refer the blog which explains :How-to create Z - Document Type and Status Schema in the Fine-Tune and its determination in Ticket processing ::-Go to the Business Configuration work center...
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SAP Cloud for Customer Pricing Integration
Quite often we are seeing many issues related to Pricing with external system and configurations on the same , considering all these , this blog is prepared using help content available.This Document...
View ArticleFAQ's related to Workflow Rules
EnvironmentYou are working as administrator in SAP Hybris Cloud for Customer where you are facing issues in workflow rules configuration.GoalThe goal of this document is to answer the following...
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