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What's New in Integration

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This blog gives you the latest information on what's new in integration, so you can stay up to date on CRM/ERP integration features with every release of SAP Cloud for Customer(C4C), starting with the 1502 release. Check back here regularly to see what's new or subscribe to this blog.

 

Quick Start Guides

Here is an attempt to showcase functional information about select features through the quick start guide. This guide will give you an overview of a few features and lists key configuration activities that should be performed to help you set up a feature. It does not detail out information on how to set up integration, as it is already covered in the integration guides on SAP Service Marketplace.

For example, you are an existing integration customer, and would like to know how to set up account 360 integration. The Account 360 chapter in the quick start guide will give you a business overview of account 360, and highlights key configuration activities to be performed in C4C, ERP and the middleware.

You can access the quick start guides on SAP Service Marketplace. Look for Integration: Quick Start Guide.


This is a pilot effort on select features, and your feedback is most welcome. Feel free to write back if you face issues, so these can be captured in the next version of the guide. Also, if you prefer to read such documents on other features, send us your request by adding a comment in this blog.


What's New in Integration

1502 Release

This release was packed with many updates. To name a few in ERP integration, you can now:

  • View the sales document flowchart, and also preview the sales documents in the docflow
  • Check end to end connectivity through the connectivity report
  • Replicate international addresses
  • Create orders and quotes directly in ERP instead of creating a request first
  • Determine free goods if any, run credit status and ATP checks
  • Replicate sales orders
  • Send advance shipments and returns as part of work ticket integration
  • View customer fact sheet in the PDF format, and much more

To name a few in CRM integration, you can now:

  • View the sales document flowchart, and also preview the sales documents in the docflow

  • Check end to end connectivity through the connectivity report

  • Determine free goods if any, run credit status and ATP checks

  • View customer fact sheet in the PDF format, and much more

 

You can find an overview of the what’s new here.

1505 Release

There is a host of improvements to look forward to.

Updates are coming in May (week 2)

 


Tips from Development

Coming soon...

Developers who are busy building the integration content are now planning to write blogs, to help you understand integration. Here are a few planned topics:

  • Prospect to customer in ERP
  • Territory replication
  • Understanding code list mapping (updates to 1502)

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