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New 1411 How-To-Guides for C4C integration with ERP and CRM available

Hi all, please a link below to the following updated how-to-guides for the 1411 release for cloud for customer: How to configure Integration between SAP CRM and SAP Cloud for Customer using HCIHow to...

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Mass Change Account Data in Cloud for Customer System

Hello All, In this small Blog, I would like to show how to do Mass Change Account Data using the standard tool available in Cloud for Customer (C4C) tenant in few simple steps. Overview:Post...

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IMPORTANT InsideView User Authentication Notification for SAP Cloud for Customer

As part of SAP and InsideView’s commitment to providing the most powerful and secure market intelligence platform, InsideView is implementing Single Sign-On (SSO) user authentication to access...

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Girl Scouts Are Improving People’s Lives…With Cookies!

I was really excited to hear the news from their Chief Digital Cookie Executive that the Girl Scouts of the USA are expanding their cookie sales model into the digital environment.  As a digital...

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What's New in SAP Cloud for Service November Release (1411)

Its not always easy to keep up with what's being released, current version or how to use new features in the many software installations companies have to manage! SAP strives to make this process...

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SAP Cloud for Customer helps Businesses Run Simple and Engage Customers Like...

SAP has had an excellent year with the Cloud for Customer solution portfolio and we wanted to highlight some customers and partners that Run Simple with SAP in automating Sales, Service and Social...

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Arranging authorizations in SAP Cloud for Customer

Hello, In this blog I would like to share what I learned about authorizations in SAP Cloud for Customer. To start with the key takeaway: authorizing users can be done by more than just doing some...

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SAP Cloud for Customer - Whats for customers

SAP Cloud for customer ( C4C ) ( or  the new name CEC - Customer Engagement and Commerce  ) is gradually establishing itself in the Cloud and CRM space with inbuilt integration to SAP CRM and ECC. It...

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C4C Training Schedule Q1 2015

Hello C4C community,As we often get the question regarding upcomping trainings, please find a consolidated list below:C4C Implementation (C4C10) 13 Jan 2015 -  16 Jan 2015 Zurich, CH (Link)13 Jan 2015...

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Cloud Data Source: Overview and Guide to Integration Options

I am writing this blog to serve as a central index for information about all the integration options around Cloud Data Source (CDS).  The CDS feature was introduced back in 1402, and it works like a...

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SAP Cloud for Customer (SAP C4C) Unleashed

   SAP Cloud for Customer (SAP C4C) Unleashed - Build 1411Authored by:Prasad Venkatesan About This document refers to SAP C4C build# 1411 and will help the readers to understand the SAP Cloud for...

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The Customer and The Cloud

More and more companies are increasingly providing closer channels with their customers, thanks to the cloud, most of them in real time.If you notice Brazil and other Latin America countries, this is...

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Connecting CRM to Internet of Things

The Internet of Things, a fast emerging technology movement in which devices and services are being connected via the Internet, has the potential to create vast economic impact of up to $6.2 trillion...

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SAP Cloud for Customer Runs Simple on your Wearable to Engage Customers Like...

SAP Cloud for Customer helps Business Run Simple with the Samsung Watch to Engage Customers Like Never Before(Borrowed from Wikipedia)Wearable computers, also known as body-borne computers or wearables...

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OAuth SAML Client Example

Recently our lead architect, Venkiteswaran Balakrishnan,  wrote a sample app that demonstrates the flow to get an OAuth Bearer token based on a SAML2.0 assertion for an SAP Cloud for customer tenant....

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Equipments in the Standard ERP C4C HCI Integration missing

We have not found the Equipments in the Standard ERP<->C4C HCI Integration. Is it planned to integrate the Equipments into the standard HCI Integration for C4C? If yes, in which release? Peter

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Making InsideView mashup work with SSO in C4C

We had a challenge where we needed to make the InsideView Account mashup work with SSO. We used the delivered standard mashup for InsideView Accout, and made a copy of it so we should customize the...

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Bluefin Solutions helps Business Run Simple with SAP Cloud for Customer to...

Having implemented SAP on premise solutions for more than fifteen years, I was very curious to understand the common claim that SaaS solutions are faster to implement. As Bluefin Solutions has recently...

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SAP Cloud for Customer - Whats for customers

SAP Cloud for customer ( C4C ) ( or  the new name CEC - Customer Engagement and Commerce  ) is gradually establishing itself in the Cloud and CRM space with inbuilt integration to SAP CRM and ECC. It...

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Experiences from Real time Cloud for Customer (C4C) Implementation- Part II.

Hello Everyone!! With the commitment of sharing my experiences to the community on SAP Cloud for Customer Projects, I am publishing the second blog in continuation to the first one I published in the...

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