Problem with the creation of marketing campaign
Dear community,our customer needs to launch 1 marketing email campaign on a target group that contains customers assigned to different dealers (owners) and have the message referring to each...
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HAPPY 1st BIRTHDAY to the SAP Cloud for Customer Community!
Dear Community, We have had the time of our lives over the last year (community launch date ~April 2014) seeing this community grow to where it has reached as of the moment. We want to say a...
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C4C Certification
You asked for it, you got it: C4C certification is now live! Just this week the certification test for C4C10, which is application and project implementation, has been released! Within the next...
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Cloud For Customer: Real Time Experience/knowledge sharing Blog!!
I have been working on Cloud for Customer for long time now. I have worked on Implementation and Integration projects. I have come across different experiences, issues and have also explored new tricks...
View ArticleUpdate: Best Practice for C4C integration with ERP via PI
Hello all, it is my pleasure to let you know, that the second version of the “SAP Cloud for Customer integration with SAP ERP” package has been released last week. In addition to the integration of C4C...
View ArticleSilverlight Support in Chrome Version 42+
Hi All, as you may have noticed, the current version of Chrome (V42) does not support Silverlight out of the box anymore.Silverlight is based on the NPAPI plulgin API, which is now disabled by default...
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Leverage the capability of Email Template for Cloud for Customer Campaigns
By writing this Blog, I would take this opportunity and share my knowledge and experience gained in my clients projects with SCN community. SAP Cloud for customer Marketing function has capability to...
View ArticleBuilding a world class Customer Management System
The requirement for a fully integrated, easy to use customer management system has now become a basic requirement for organisations looking to enhance the customer experience and reduce internal costs...
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Material replication, webservice error "Activation not permitted;...
Scenario - Replication of product from SAP CRM to Cloud for Customer (C4C) is not working. Pre-requisites - Integration between C4C and SAP CRM is setup correctly.Required iFlow is deployed in case...
View ArticleSAP Digital for Customer Engagement – Feature Overview
SAP Digital for Customer Engagement is SAP’s cloud CRM solution built for individuals and small teams. Whether you are a team of one or many, or you work in a department of a big company or have a...
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C4C My Way!
As a sales person, when you want to convince a customer on buying your product, you make sure that you really love this product to bits before walking into your sales meeting. Otherwise, your customers...
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Introducing SAP Digital for Customer Engagement
Remember that line from the movie Moneyball, “If you challenge conventional wisdom, you will find ways to do things much better than they are currently done”. That’s the exact thought that crossed my...
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Handling Extended/Custom IDOC in HCI with standard content
As we know HCI comes with pre shipped content for various integration scenarios, for example SAP Cloud for Customer Integration with SAP CRM or SAP Cloud for Customer Integration with SAP ERP. The...
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End2End monitoring of HCI message flow in Standard Content - Made easy
So far with HCI end to end monitoring of messages has always been little difficult. For example in the past it was always difficult to find an IDOC and its corresponding SAP Cloud for Customer message...
View ArticleNew videos for the May 2015 release!
Hello community members, We invite you to visit the SAP Cloud for Customer YouTube channel to check out two new videos for May 2015. What's New - SAP Cloud for Customer - May 2015 (2m 26s)Getting...
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Your Way to Cloud Support - C4C & ByD
Dear Partner, We would like to invite you to the upcoming SAP enablement offering "Your Way to Cloud Support - C4C & ByD" Please use the registration button on the right to reserve your seat now!...
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SAP Sales on Cloud: A Workshop for Beginners
About the author: Rubaneson Chandra Sekaran (Master of ERP Systems & Information Systems)"Hi all. Welcome to my blog. I'm an ERP postgraduate student from Victoria University Melbourne. I designed...
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C4C : Communication Arrangement - Setup
Introduction:While doing a C4C project I came across a problem when trying to send data to one of the webservices available on C4C. Firstly let me explain a few things about C4C. My project was as...
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My first experience taking the C4C certification test
Recently we announced C4C certification. The details are in this blog. I just took my first test, the C4C50. I will take the C4C10 in another month or so - I still need to study! Here is my...
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Material replication, webservice error "Activation not permitted;...
Scenario - Replication of product from SAP CRM to Cloud for Customer (C4C) is not working. Pre-requisites - Integration between C4C and SAP CRM is setup correctly.Required iFlow is deployed in case...
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